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​Ananta appreciates that not everyone can afford Sangha Membership, or can afford to attend her events, so she provides hundreds of free audio and video recordings, free writings, as well as free Global online meetings where you can interact with her in person and ask your questions. In this way her guidance (she does not have a "teaching") is provided for free, in a variety of formats, to everyone who wishes to receive it.​

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►  SANGHA MEMBERS: PLEASE  KEEP YOUR CREDIT CARD UP TO DATE!

Please remember to keep the credit card you used for your subscription current. Make a note of your credit card's expiry date and, when you get your new card, please update your information before your subscription's monthly due date. The confirmation email you received when signing up gives detailed instructions for updating your credit card.

***Note: If your credit card payment 'fails', the membership program will automatically block you from signing in! ***

IMPORTANT: Because you will not be able to log into the website until your membership payment is processed,  please contact us if you require temporary access to the website while you update your credit card.

►  MEMBERS — HOW TO:

• SHOW YOUR PASSWORD
• CHANGE YOUR PASSWORD
• CHANGE YOUR EMAIL
• CANCEL YOUR SUBSCRIPTION

Quick Tip:  If you are on a smartphone you may need to use your "Enter" key instead of tapping the "LOG IN" button.
​

​Email Address: 

Make sure your email address is typed in correctly and that you are using the email address you registered with. This field is NOT case sensitive.

If you wish to change your email address, you can do this through “MY PROFILE”… red #3 on the above screenshot.

Manage Your Password… see red #’s on the screenshot above:

1. If you have forgotten your password you can have the program send it to you. Click on “Forgot?” and fill in your email address and the program will automatically email you your password within a few seconds. If you do not see the email within a few minutes, check your email Spam folder. 

2. To help pick up any typos in your password you can have the program show you your password as you type it. Click on “Show”.​

3. If you would like to:

• change your password
• change your email
• cancel your subscription

You can do this through the “MY PROFILE” link.

PLEASE NOTE:
If you cancel your subscription, your membership will expire on your next payment due date.  No refund is given for the days remaining in the month if you cancel before your next payment date.

►  TROUBLE LOGGING INTO THE WEBSITE FROM A SMARTPHONE

LOGGING INTO THE WEBSITE: If you have a problem logging into the website from a smartphone, this is normally a problem with either: 

1. The smartphone's settings, or

2. A problem with the device's touch screen not 'rendering' properly so that tapping the screen does not properly connect to the log in window.

If you are having problems, first try using your "ENTER" key instead of tapping the screen to "press" the log in button on the screen of your device.

If that does not work, try emptying your browser's "cache" and "cookies" and then try again.  See info above re clearing

PLEASE CHECK BEFORE CONTACTING US: If you think the membership program might not be working properly, you can also check the status of the program, which is SentryLogIn.com, and get a number of trouble-shooting tips, by going to: 

​SentryLogIn Status and Troubleshooting Tips

►  TROUBLE VIEWING THE WEBSITE OR LOADING WEBPAGES

► If you are not able to properly view the website, or load some of the webpages, this can be for a variety of reasons and, in most cases, has to do with your Internet connection, your computer (or other device) settings, your web browser settings, or you have ‘polluted’ RAM.

Unless our website host (Weebly) is having a problem… that is, the site is temporarily 'down'... the problem is most often related to WiFi connection issues or settings on your device or web browser. 

First check other websites to see if they load OK for you and, if they do not, then check your WiFi connection and modem. Try moving your device closer to the modem. Ensure no one else in the house is trying to use the same WiFi connection at the same time. Also check for devices in your area that are known to cause WiFi signal interruptions, for example, microwave ovens, smartphones, etc. 

► If other websites load OK for you and you have previously had no trouble viewing the website, you can try:

1.  Emptying your "cache", detailed instructions on this site:

http://www.refreshyourcache.com 

2.   Clearing "cookies": 

wikiHow's instructions on how to delete cookies for various Browsers:

Chrome on Desktop
Chrome on Mobile
Safari on Mobile
Safari on Desktop
Firefox
Internet Explorer 9, 10, and 11
Internet Explorer 8
Internet Explorer 8: New Toolbar
Internet Explorer 7
Opera
Konqueror

3. Erasing your "history", detailed instructions on this site:

http://www.wikihow.com/wikiHowTo?search=clear+history
 
4. And then shutting down your computer for ten minutes to purge the RAM. Then restart your computer and try the website again.

If the website is still not acting properly, or is not viewable, this could mean that our webhost Weebly is having problems… in this case try again in an hour as they usually resolve things quickly when there is a problem.

PLEASE NOTE: You can check the 'down' status (and any problems) for Weebly and get troubleshooting tips at:

Weebly Status and Troubleshooting Tips